Job Details - ATG4161 - Store Manager

ATG4161 - Store Manager

Company: Al Tayer Trends
Operations: Gap
Function: Retail
Location: Doha, Qatar
Closing Date: 21-Dec-2012

Job Brief:
  • Oversee the day-to-day operations of the store. Review previous days’ sales figures and take proactive initiatives to ensure stores targets are met. Monitor sales KPI’s to ensure budgets are achieved.
  • Monitor staff performance with respect to customer service ensuring that all customers are greeted and met courteously, as well as attended to their needs for information/ repairs/ alterations etc.
  • Guide, coach and train sales people on customer service disciplines. Ensure product knowledge and market/competition intelligence is given as on going in store training.
  • Resolve customer issues as required. Maintain accurate customer database through Amber Loyalty program.
  • Organize the store layout to create the right ambience. Merchandise goods prominently on shelves as per company/ brand specifications, use window/ visual displays to enhance the appeal. Maintain cleanliness / hygiene at all levels of store operations. Replenish stock daily.
  • Verify stock at the beginning and end of each shift, replenish stocks according to season and size. Take a total stock count at least twice a year and monitor compliance with stock transfer procedures, with a view to ensure availability of optimum stocks of the latest items at all times.
  • Identify slow and fast moving items back to buyers on a monthly basis.
  • Supervise the staff with respect to their personal grooming, conduct during business hours, level of product knowledge and customer service. Ensure adherence to all company policies and procedures.
  • Identify and resolve IT system errors as required.
  • Guide, coach, and motivate staff continuously to bring out their potential and enable them to improve their performance. Develop and mentor employees, identify specific training needs. Monitor effectiveness of individual’s progress within the team.
  • Conduct daily store huddles to ensure that teams are up to date with relevant business information.
Person Specification:
  • Graduate in any discipline with tertiary qualifications in Sales
  • Excellent communication and interpersonal skills
  • A good command of spoken and written English essential
  • Knowledge of other languages including Arabic/ French advantageous
  • Pleasant personality and good grooming
  • Computer literate with knowledge of basic accounting procedures.
  • 5 to 7 years experience in Fashion / Jewellery industry preferably involving direct sales.
  • Ability to take ownership of the business
Position Type:
  • Management
.:

.
.:

.

PRIVACY AND APPLICATION POLICY

To the extent permitted by applicable laws and regulations, Al Tayer Group LLC and its affiliated companies (“Al Tayer” or “we”) collect, use and disclose your personal information in accordance with the principles set out below.
By submitting your CV or job application, you are acknowledging that any personal or other information you supply to us may be used by Al Tayer to assess, evaluate and check your candidacy, and to make copies, reproduce, organise, modify, and analyse for our own purposes or for the purposes of our affiliated companies, whether in original or derivative form. You further agree that we may share your information with our affiliated companies and our third party service providers.
You expressly acknowledge that submitting your application does not mean that you will be contacted for an interview or that you will be made an offer of employment.
We may consider you for other positions either with Al Tayer or our affiliated companies although we will seek your consent before advancing your CV any further.
We reserve the right to discontinue the recruitment process at any stage. Similarly, you have the right to withdraw your active application at any stage of the recruitment process.
We would like to assure your application will be treated with due diligence and thank you for considering employment with the Al Tayer Group.