Job Details - ATG4142 - Operations Executive

ATG4142 - Operations Executive

Company: Al Tayer Insignia
Operations: Operational support services
Function: Operations
Location: Dubai, U.A.E.
Closing Date: 28-Nov-2012

Job Brief:

 

  • Maintain up to date records of all IT Helpdesk Logs and monitor performance against Service Level Agreements, escalating concerns to Operations Manager as appropriate.
  • Maintain up to date records of all FOHD Logs and monitor performance against Service Level Agreements, escalating concerns to Operations Manager as appropriate.
  • Analyze the helpdesk logs, identifying the trends and proposing resolutions of the issues.
  • Carry out an annual spot check store inspection across the retail business to ensure all locations are being maintained to the expected standard
  • To support with the completion of any small in store projects, fixture requests, upgrades
  • To support in store closures across the Retail business, following process and ensuring handover is executed in a timely manner
  • To be a point of contact for any Mall Management related matters. (Obtaining various permits).
  • Ensure that all external contracts are fulfilled as per contractual terms and conditions and renewed in a timely manner to reduce risk of liabilities
  • Support in resolution of any day to day operational concerns raised by Store teams
  • Operational reports are submitted as required and the correct follow up action is taken 
  • Ensure all costs are approved or are inline with budgets/Capex for works to be carried out
  • Support in follow up of payment from accounts to the various suppliers/contractors
  • Support the stores in equipment breakdown items and advising how to replace
  • Support of shipping/logistics when transferring items across GCC
  • To manage the asset inventory list
Person Specification:
  • 3 to5  years of relevant experience
  • Methodical and organized approach with deadline achievement essential
  • Excellent communication, organizational and interpersonal skills
  • Ability to persuade and influence senior, peers and external contractors
  • Computer literate with working knowledge of excel, power point and project planning tools.
Position Type:
  • Back Office Support
KPI:

0
Other Information:

0

PRIVACY AND APPLICATION POLICY

To the extent permitted by applicable laws and regulations, Al Tayer Group LLC and its affiliated companies (“Al Tayer” or “we”) collect, use and disclose your personal information in accordance with the principles set out below.
By submitting your CV or job application, you are acknowledging that any personal or other information you supply to us may be used by Al Tayer to assess, evaluate and check your candidacy, and to make copies, reproduce, organise, modify, and analyse for our own purposes or for the purposes of our affiliated companies, whether in original or derivative form. You further agree that we may share your information with our affiliated companies and our third party service providers.
You expressly acknowledge that submitting your application does not mean that you will be contacted for an interview or that you will be made an offer of employment.
We may consider you for other positions either with Al Tayer or our affiliated companies although we will seek your consent before advancing your CV any further.
We reserve the right to discontinue the recruitment process at any stage. Similarly, you have the right to withdraw your active application at any stage of the recruitment process.
We would like to assure your application will be treated with due diligence and thank you for considering employment with the Al Tayer Group.