Job Details - ATG2652 - Operations Supervisor - Pricing

ATG2652 - Operations Supervisor - Pricing

Company: Danzas AEI (Emirates)
Operations: Not Applicable
Function: Freight Forwarding
Location: Dubai, U.A.E.
Closing Date: 28-Feb-2010

Job Brief:
  •  Assess and compare rate and service details with different carriers, charter companies, or agents to secure best rates and services to/ from required locations.
  • Provide updated rates to Sales support for pricing and raising quotations to customers and DGF Network.
  • Assess and compile all global contract rates through the CMS (Contract Management System) ensuring regular and timely update of changes to internal / external customers.
  • Regularly track airline space capacity and update sales team to ensure credible and accurate service to our customers in both outbound and inbound operations.
  • Assist Sales Support with rates for RFQs/Bids/oversized/ special commodity/sea-air traffic to enable fastest and most profitable acquisition of business opportunities.
  • Maintain excellent relationships with key suppliers from relevant fields and ensure regular receipt of best prices and rates.
  • Enhance relationships with existing and potential customers by offering specialised knowledge, approach to their requests and availability for single or joint sales calls with the commercial team to ensure effective customer service.
  • List and compile all received air freight rates from the carriers and give them regular feedback on the outcome of business secured / not secured with the received rates.
  • Oversee & provide technical advice to operations ensuring smooth flow of shipments once secured and function as the single point of contact for the customer in the oil & gas sector.
Person Specification:
  • Educated up to a bachelor's degree in any discipline
  • Minimum 5 years experience in the freight forwarding industry including at least one year in a supervisory or team leading capacity.
  • Proven track record of dynamic interface and negotiation with air carriers & agents in the UAE market
  • Sound analytical and quantitative skills.
  • Excellent verbal and written communication skills
  • Strong negotiation capabilities and commercial judgment
  • MS Office skills (MS Word and Excel)
Position Type:
  • First Line Management

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